Frequently Asked Questions
Over the years, many people have directed a range of questions at the Tropenmuseum by post, email and phone. Answers to the most frequently asked questions are provided here. If your question is not included, contact us using the accompanying form. contact form
When is the Tropenmuseum open?
The Tropenmuseum is open Tuesday to Sunday from 10am to 5pm. Also on Mondays on public and school holidays (not summer holiday): 10am to 5pm. On public holidays different hours apply. For more information see the General information for Visitors.
What exhibitions are on at the moment?
For a survey of current and forthcoming presentations see the Exhibitions and Events page.
Is it possible to park close by?
Paid parking places are available in the vicinity of the museum. These are limited in number however, so we advise visitors to use public transport. See the route description
Can I take photos at the Tropenmuseum?
Photography is permitted at the Tropenmuseum, including flash photography, although tripods are not acceptable. Press or other professional photographers wishing to use a tripod show apply for permission by emailing to email@example.com
Is the Tropenmuseum accessible for wheelchair and mobility scooter users?
The Tropenmuseum is accessible for wheelchair users: there are no thresholds and a lift accesses all floors. The museum has several unmechanised wheelchairs available. Mobility scooters are not permtted in the museum.
May I bring my dog to the Tropenmuseum?
No. Dogs and other pets are not permitted in the museum, except for assistance dogs and guide dogs for the blind.
Why I cannot view the video that I have recorded in the exhibition World of music?
The films from the exhibition World of music are Flash movies. Unfortunately Adobe Flash does not automatically get supported (eg Apple products including the iPod / iPhone). Therefore, you must download the Flash Player itself to the movies to see that via: http://www.adobe.com/go/getflashplayer.
Do you have audiotours, and if so in which languages?
An audiotour is available featuring the highlights of the Tropenmuseum collection. It is available at the ticket desk in Dutch, English, German and French.
Can I see Tropenmuseum exhibits digitally online?
Yes, the Tropenmuseum offers a database of objects and photos for consultation online. Information about staff, institutions, exhibitions, literature and events relating to the Tropenmuseum is also available.
How can I stay informed about Tropenmuseum events?
All our activities are advertised on our Exhibitions and Events page. The website also provides an overview of current exhibitions at the museum.
I have an idea for an exhibition at the Tropenmuseum. Where can I present my proposal?
The Tropenmuseum is always open to suggestions for subjects and ideas for exhibitions. If you have a proposal or a detailed proposition for a show at the Tropenmuseum please complete the 'Exhibition proposal form' and the exhibition committee secretariate will contact you to discuss your suggestion.
I would like to sell/donate an object or picture to the museum, how do I do this?
You can mail the information including a picture about the object that you want to sell/donate to us to our head of collection; Koos van brakel (firstname.lastname@example.org).
I own an exclusive object. Can the Tropenmuseum asses this?
The Tropenmuseum does not assess objects, we refer you to:
- Arts & Antiques Group (formerly Glerum
- Aalderink - Oriental Art and Ethnografica
- Michel Thieme - Tribal Art:
- Polak Works of Art (owner Jaap Polak known AVRO's Between Art and Activities):Polak Works of Art
1017 JP Amsterdam
T: (020) 627 9009
Can the Tropenmuseum help me with vaccinations, medications and/or medical advice about tropical countries?
The Tropenmuseum provides no vaccinations and no medical advice about vaccinations. You can use the best contact:
Meibergdreef 9, Amsterdam
Travelers Consultation by appointment only Monday / Friday from 08.15-16.30 hour
T +31 (0)20) 566 38 00 or E email@example.com
The LCR provides the Dutch guidelines for vaccinations and prevention of malaria for travelers. These guidelines are used by the vaccination centers and hospitals and by many physicians. On the website you find the general information for travelers.
Haringvliet 72, Rotterdam
Vaccinations and malaria advice
Appointment: T +31 (0)900 503 40 90 or E firstname.lastname@example.org
Poli Infectious Diseases, Tropical Medicine and Vaccinations
Opening hours: Monday / Friday 9.00-16.00 hour|
Appointment: T +31(0)71 5263636 or E email@example.com
- Landelijke Vaccinatielijn Voor Reizigers:
T +31 (0)900 9584 (€ 0,45 per minute)
- For all local GGD's
- Landelijke Vaccinatielijn Voor Reizigers:
What are the terms and conditions for ordering images from the collection database?
“Agreement between KIT Tropenmuseum collection in Amsterdam, Provider, and Receiver, regarding the provision of visual images of items from the Tropenmuseum collection.
For retrospective corrections to the bill, the museum charges a €42 administrative fee.
Visual images are provided according to the requirements of the Receiver, as stipulated in the Application column. If in retrospect the stated requirements do not suffice, the order may be resubmitted at the Receiver’s expense. A new delivery date shall then be arranged.
Payment signifies agreement to the present terms of supply. The Provider cannot be held liable for damage or loss of the package when delivered by post.
Delivery will take place within two weeks of receipt of payment, unless otherwise agreed.
Prior agreement is required for use in a publication. A price for one-time use in a publication may be agreed based on the number of copies and format. Permission is required in advance from the Tropenmuseum.
A proof copy of the publication shall be supplied to the Provider. A credit line shall be included in the publication stating ‘KIT Tropenmuseum, Amsterdam’.
Should the aforementioned publication be reprinted, prior permission for a renewed one-off use of the images shall be sought from the museum. Such permission will be subject to the price for one-off use of images then current.”
Should you encounter any images/photos in this archive to which you may own rights, or to which you may have an objection to their publication on Internet, we kindly request that you contact the collections department of the Tropenmuseum: Phone: +31 (0)20 5688287, or email WebOrderTM@kit.nl” .
Where can I learn more about the collection of the Tropenmuseum?
You cand find more information about the background of the collection on the website.